Terms & Conditions
General Restrictions
Christmas Early Order Offer Terms & Conditions:
Enter the code EARLY within your basket and click ‘APPLY’. Once the code has been accepted your offer will be applied. The code cannot be used in conjunction with any other offer. Orders must be placed by 14th November and orders must be delivered by 10th December 2026. Offers are applicable to online orders only and will not be accepted in our shops. Offer applies to orders over £75 and does not include delivery. Gift voucher purchases are not included in this special offer. Offers are subject to change. Offer does not apply to Corporate orders. Please contact our Corporate Team on 0800 678 1919 for details of our Corporate gifting service.
Harlow Carr £5 Retail Voucher Terms & Conditions:
Offer entitles the holder to £5 off purchases in the Bettys Harlow Carr retail shop. Valid until 31st December 2026 inclusive. Voucher must be presented at the time of purchase. One voucher may be redeemed per transaction. No cash alternative will be given and no change will be provided where the total purchase value is less than £5. Voucher cannot be used to purchase gift vouchers and cannot be used in conjunction with any other offer or discount. Voucher is valid at Bettys Harlow Carr shop only. Voucher may only be used once and the perforated redemption section will be removed when used.
Harlow Carr 10% Café Voucher Terms & Conditions
Offer entitles the holder to 10% off their bill in the Bettys Harlow Carr Café Tea Rooms. Valid until 31st December 2026 inclusive. Voucher must be presented when paying the bill. One voucher may be redeemed per transaction. The discount applies to food and drink purchased in the Café Tea Rooms and cannot be exchanged for cash. Voucher cannot be used in conjunction with any other offer or discount. Voucher is valid at Bettys Harlow Carr only.Voucher may only be used once and the perforated redemption section will be removed when used.
Stamp Card at Bettys Harlow Carr:
Receive one stamp with every takeaway hot drink purchased at our Harlow Carr Food to Go window. Collect five stamps and your sixth takeaway hot drink is on us. Subject to availability. One stamp card per customer per transaction. No cash alternative. Cannot be used in conjunction with any other offer or promotion. Valid until 1st February 2027 at the food to go window, Harlow Carr only. Lost, stolen or damaged cards cannot be replaced. Bettys reserves the right to amend or withdraw the offer at any time.
Gift with purchase Harlow Carr tote bag:
Free Harlow Carr tote bag Terms & Conditions: Offer applies to transactions over £50 (excluding delivery) in Bettys Harlow Carr retail shop only. Offer cannot be used in conjunction with any other offer or Gift Vouchers. One tote bag per customer. Subject to availability while stocks last. We reserve the right to withdraw the offer at any time and without notice.
2 for £10 Tisanes Special Offer:
Offer will be automatically applied at basket. Offer applies to the following products: Bettys Pure Peppermint Tisane, Bettys Raspberry & Cherry Tisane, Bettys Mandarin & Ginger Tisane, Bettys Delicate Green Tea, Bettys Afternoon Darjeeling and Bettys Decaf Tea. Offer applies to a maximum of 2 purchases with a maximum saving of £2. Cannot be used in conjunction with any other offer. Gift voucher purchases are not included in this special offer. We reserve the right to withdraw the offer without notice.
3 for £22.50 Loaf Cakes Special Offer:
Offer will be automatically applied at basket. Offer applies to the Carrot Loaf Cake, Sticky Toffee Loaf Cake, Lemon Curd Loaf Cake, Yorkshire Tea Loaf Cake, Cranberry & Orange Cake, Stem Ginger Loaf Cake and Swiss Chocolate Loaf Cake only. Offer applies to a maximum of 3 purchases with a maximum saving of £4.35. The code cannot be used in conjunction with any other offer. Gift voucher purchases are not included in this special offer. We reserve the right to withdraw the offer without notice.
2 for £15 Savouries Special Offer:
Offer will be automatically applied at basket. Offer applies to the Sriracha & Parmigiano Nibbles and Cheddar Cheese & Chilli Snaps only. Offer applies to a maximum of 2 purchases with a maximum saving of 90p. The code cannot be used in conjunction with any other offer. Gift voucher purchases are not included in this special offer. We reserve the right to withdraw the offer without notice.
Bookable Afternoon Tea Terms and Conditions:
Prices start from £44.95 per person. Please note, our Afternoon Tea in our Imperial Suite, Harrogate, and Belmont Room, York, are on the second floor and unfortunately, we do not have lift access. If access is required, please contact our Customer Support Team on 0800 456 1919. Please note we are only able to provide information and guidance on the legal 14 allergens. We are unable to guarantee an absence of all other ingredients.
Welcome Offer Terms and Conditions:
Please see your Welcome email for full terms and conditions. Enter the code (included in your welcome email) within your basket and click ‘APPLY’. Once the code has been accepted your offer will be applied. The code cannot be used in conjunction with any other offer. Orders must be placed by 23:59pm 31st January 2027. Offers are applicable to online orders only and will not be accepted in our Yorkshire Shops. The purchase of gift vouchers is excluded in this special offer. Offer applies to orders over £35 to UK Mainland postcodes only for delivery Monday to Friday (excluding Saturday and Sunday). Offers are subject to change. Offer does not apply to Corporate orders. Please contact our Corporate Team on 0800 600 1919 for details of our Corporate gifting service.