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Terms & Conditions

Lady Betty Afternoon Tea Terms and Conditions:

The following special conditions will apply to Lady Betty Afternoon Tea bookings:
A pre-authorisation payment of £0.02 will be made and refunded on your card for the purposes of validating your card details. A £10 charge will be incurred if you fail to arrive for your reservation without notice, or cancel your reservation within 48 hours of your reservation time. A charge of £10 per person will be made. We will hold your table for up to 15 minutes after the time of your reservation. We reserve the right to release your table if you have not arrived by this time or called to let us know you are running late.

CHRISTMAS Free Delivery Terms and Conditions:

Enter the code CHRISTMAS within your basket and click ‘APPLY’. Please note free delivery will be valid only on orders of £60 or more, excluding postage and applies to one delivery address only. Free delivery is applicable to our Named Day service which is available Monday to Friday. Once the code has been accepted your discount will be applied at the checkout page. The code can be used as often as you like and cannot be used in conjunction with any other offer. Gift voucher purchases are not included in this Free Delivery offer. Offer applies to UK mainland delivery addresses only. Please note, some remote parts of the UK and Highlands & Islands are excluded from the UK mainland classification by our couriers. Please visit the delivery page of our website for a non-exclusive list of postcodes that are excluded. Orders must be placed before 23:59 on Monday 27th November 2017.

Some of our products are age or geography restricted. For example, you must be over 16 to purchase our delicious Champagne Truffles and we are unable to send alcohol outside of the EU. Full details of these restrictions can be found in the "About" box on every product detail page on our website.
If you would like to replace or substitute an alcoholic item within a gift box, please contact our Customer Service team on 0800 456 1919 or +44 1423 814 008 or via email at customer.service@bettys.co.uk and we will be delighted to help you.

General Restrictions

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