Our website has changed
Thank you for visiting Bettys.co.uk. If you’ve been here before, you may notice some differences. Don’t worry: we’ve updated the style of our website but this is still the official online destination for Bettys Café Tea Rooms and Bettys gifts by post
If you previously had a registered account with Bettys.co.uk, you’ll need to recreate your account here. To ensure the data you previously shared with us stayed completely secure, we chose not to transfer registered accounts across to our new website’s home. We’re sorry for the inconvenience but hope you understand that we took this decision with your best interests at heart
Why can’t I log in?
We’ve changed our website and haven’t moved previously registered accounts to our new home. We wanted to ensure your personal data was kept perfectly safe, which meant not recreating your account on your behalf. The good news is that we’ve made it quicker and easier to check out on Bettys.co.uk so when you next place an order, you’ll be invited to create a new account from which you’ll be able to access your order tracking and history.
What happens with my previously held data?
Any information held in our previous website will be safely deleted. Any personal information you share with us is held in accordance with our Privacy Policy.
Will my previous orders be affected?
No, any outstanding orders that you placed on our previous website are safely with our team and will be processed for your expected delivery date. If you have not received an order you were expecting, please contact our Customer Services team.
Why can’t I see my order history?
As we have not transferred your registered account from our previous website, you’ll no longer be able to view your past order history.
Is this the official website?
Yes, Bettys.co.uk remains the online home of our famous Yorkshire Café Tea Rooms and Bettys gifts by post. We’ve simply updated the style and made some changes to make it easier for you to shop with us.
Why have you updated your website?
Just as we periodically refresh our Café Tea Rooms with new decorations, fixtures and fittings, we felt it was time to give our website a fresh coat of paint. Also, technology changes so quickly we wanted to make sure your online shopping experience with us is up to the standards you expect of Bettys.
Why have the payment screens changed?
As part of our refresh, we've made some changes to our payment pages. We use the trusted service SagePay to process your payment just as we did on our former website.
Will you be making any more changes?
Yes! We’ll be continuing to improve things in subtle but useful ways to make sure your shopping experience with us lives up to the service standards you expect of Bettys.
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