facebook-iconInstagram IconPinterest IconTwitter IconYoutube Icon 1Youtube Icon 2icon-menuicon-menu-close

Contact Us

We don't just aim for perfection in our bakery

Those same high standards apply to everything we do, including answering your questions

If there’s anything you need to know, please use the sections below to find the relevant contact details. Or you may find answers to your questions by first reviewing our Ordering Online - Help page. Alternatively, you can contact us using the form below. We love to hear from our customers and we'll do everything we can to help. 

Bettys Internet & Mail Order

Bettys Internet & Mail Order

To place an order, or if you have any questions, please call us on 0800 456 1919 or +44(0)1423 814008.

Our lines are open Monday to Friday 8.30am -5.30pm (excluding Bank Holidays). These are extended to 8pm on the 5th, 6th, 7th, 12th, 13th, 19th and 20th December. Lines are also open on Saturdays between 9am and 1pm on the 20th October, 24th November and 1st, 8th, 15th and 22nd December and also on Sunday 23rd December. We will also be open from 8.30am to 2pm on Monday 24th December.

 

We generally find that mornings are our busiest time and we will try to answer your call as quickly as possible.

 

Bettys by Post Customer Services

The Craft Bakery

Plumpton Park

Harrogate

North Yorkshire

HG2 7LD

United Kingdom

Tel: 0800 456 1919 or +44(0)1423 814008

Email: customer.service@bettys.co.uk

 

If you have any issues regarding our products or services, please contact us directly by email to customer.service@bettys.co.uk. From 15 February 2016, you also have the option to use the European Online Dispute Resolution (ODR) platform, which allows consumers and traders to file, respond to and handle, disputes online. The ODR platform can be accessed via this link: http://ec.europa.eu/consumer/odr

 

 
Bettys Café Tea Rooms

Bettys Café Tea Rooms

For opening times and contact details, please click the required location below:

 

 
Bettys Cookery School

Bettys Cookery School

To book a course, or request a catalogue please call or email us.

Opening times: 8:30am to 5:30pm, Monday to Friday.

 

Bettys Cookery School

Hookstone Park

Hookstone Chase

Harrogate

North Yorkshire

HG2 7LD

Tel: +44(0)1423 814016

Email: cookery.school@bettys.co.uk

 
Bettys Corporate Gifts

Bettys Corporate Gifts

Whether you're looking for employee rewards, corporate gifts or sales incentives, we can provide a solution to suit you. Our team is here to help you arrange gift boxes and hampers filled to your exact requirements with treats from our wide range of handmade specialities, cakes, chocolates, teas and coffees.

To place an order, or make an enquiry, call or email our dedicated Corporate Sales Manager, Nadene Wilkinson.

 

Tel: 0845 600 1919

Email: corporate@bettys.co.uk

 
 

Press Enquiries

We pride ourselves on providing a first class press service. For all enquiries, please email pr@bettysandtaylors.co.uk or call Ruth Burke-Kennedy on +44 (0)1423 814000.

For urgent out of hours press enquiries please telephone 01423 814227

 
 

 

Submit an Enquiry

* Required Fields

* Required Fields

We will only use your personal information in accordance with our privacy and cookies policy. You can unsubscribe from Bettys emails at any time using the link provided in the emails that are sent to you, by calling our Customer Services Team on 0845 456 1919 or by clicking on the link in our privacy and cookies policy that will direct you to the unsubscribe page of our website.

 
Your recently viewed items