Frequently Asked Questions...

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Do you take reservations at Bettys?

Reservations for Afternoon Tea can be made in the Imperial Room, Harrogate and the Belmont Room, York every Saturday and Sunday from 12.30pm.

Visit our Afternoon Tea page to find out more >

In our café tea rooms we operate a queuing only system so unfortunately we cannot take reservations. However, the queue always moves quickly and is well managed by members of our café team, ensuring that you receive the first available table. If you require a chair while you wait, please let a member of our team know and they will be happy to help.

Is there disabled access at your branches?

In Bettys Parliament Street Harrogate, RHS Garden Harlow Carr Harrogate and Northallerton, the café (or part of the café), shop and toilet are all at pavement level and so are easily accessible. In Bettys York and Ilkley we provide a small access ramp at the front door for wheelchair access.

What times are breakfast and afternoon tea served?

All items on our café menu are available all day, including breakfast specialties and Bettys Traditional Afternoon Tea. The Montpellier Café Bar at Harrogate however, does have separate menus, with breakfast specialities served from 8.00am until 11.00am, lunchtime and afternoon specialities served from 11.00am until 6.00pm and evening specialities served from 6.00pm until 9.00pm.

What does your Afternoon Tea consist of and how much is it?

Bettys Traditional Afternoon Tea is served all day in our café tea rooms at a cost of £17.95 per person. This includes a pot of Tea Room Blend tea, the following sandwich selection: poached Scottish salmon, roast Yorkshire ham, roast free-range chicken breast and egg mayonnaise & cress; a sultana scone with strawberry preserve and Yorkshire clotted cream and a selection of handmade miniature cakes. Add a glass of Champagne to your Afternoon Tea for £24.95.

Alternatively, you can reserve a table for Afternoon Tea in the Imperial Room, Harrogate and the Belmont Room, York where Afternoon Tea is £25.95. Afternoon Tea includes a pot for one of speciality tea, the following sandwich selection: smoked Scottish salmon & cream cheese, roast Yorkshire ham & mustard, roast free-range chicken breast with tarragon mayonnaise and free range egg mayonnaise & cress, freshly baked sultana scones with strawberry preserve and Yorkshire clotted cream and a selection of handmade miniature cakes, enjoyed in beautiful surroundings to the accompaniment of our pianist. Add a glass of Champagne to your Afternoon Tea for £32.95.

Do you sell gift vouchers?

We do sell Bettys Gift Vouchers and these can be purchased from any of our six branches, online or by phone on +44 (0)1423 814008. The line is open 8.30am to 5.30pm Monday to Friday.

The gift vouchers are available in £5 or £20 denominations and can be redeemed in our shops or cafés, from our Bettys ordering service by phone or at Bettys Cookery School. Please note that change cannot be given if the purchase is worth less than the voucher.

View Gift Vouchers >

Afternoon Tea Gift Vouchers

With our Afternoon Tea Gift Vouchers, you can treat someone special to a delicious, traditional Afternoon Tea. Choose from a weekend Afternoon Tea in the Imperial Room or Belmont Room, which the recipient can book at a time to suit, for £25.95, or Afternoon Tea at any one of our six café Tea Rooms on any day of the week for £17.95. Add a glass of champagne to make the occasion even more special.

Afternoon Tea Gift Voucher £17.95
For use in any of our 6 Café Tea Rooms, any day of the week.

Afternoon Tea with Champagne Gift Voucher £24.95
For use in any of our 6 Café Tea Rooms, any day of the week. Includes a glass of champagne.

Afternoon Tea Gift Voucher - Reserve your table £25.95
For use in the Imperial Room, Harrogate and Belmont Room, York on a weekend date to suit you.

Afternoon Tea with Champagne Gift Voucher - Reserve your table £32.95
For use in the Imperial Room, Harrogate and Belmont Room, York on a weekend date to suit you. Includes a glass of champagne.

View Afternoon Tea Vouchers >

We don't publish prices on these vouchers which makes them the perfect gift to give. Price is per person.

The vouchers are only redeemable in our cafés. (Excludes purchases from our shops and mail order catalogues).

Do you cater for a gluten free diet?

Our café main menu contains a range of items which should be suitable for a gluten free diet:

  • Roast Ham & Gruyere Omelette
  • Bacon & Raclette Rosti 
  • Prawn Omelette 
  • Pan-fried Salmon Salad
  • Bettys Caesar Salad (without croutons)

We can also offer certain sandwich fillings with any side salad:

  • Roast Chicken
  • Egg Mayonnaise & Cress
  • Roast Ham
  • Prawn & Avocado

There are other products which can be adapted to suit a gluten free diet, and your waiter/waitress should be able to tell you about these. For example, our Fried Fillet of Haddock, which comes with chipped potatoes, can be served grilled and without batter.

We also have a selection of cakes available in our shops and cafés that do not actively contain wheat flour as any part of their ingredients: Almond Macaroons, Florentines and Medicis.

However, all the products above in shop and café are made in either our kitchens or Craft Bakery where Wheat Flour is used extensively and therefore is present in the environment. For this reason, we can’t guarantee that any product is completely free from wheat flour. If you have any questions please don’t hesitate to ask a member of our team. They will provide you with a product specification sheet highlighting all the ingredients used in our dishes and will be happy to talk you through your options.

Where can I buy your silver cake stands?

Our Silver plated cake stands are available to purchase from our website at the price of £175 (excluding plates) and £202 (including plates) or in our 6 shops.

View Silver Cake Stands >

How can I order from Bettys?

You can order products through this website. Alternatively you can order by telephone: +44 (0)1423 814008. The line is open 8.30am to 5.30pm Monday to Friday.

Why has your company adopted the spellings "Bettys and Taylors" instead of the correct "Betty's and Taylor's"?

Bettys lost its apostrophe around fifty years ago, so the exact explanation is lost in time. It's generally believed that the name was thought to look better without one - more distinctive, less messy - and as a brand name was not subject to the same rules as everyday words. Many trademarks and brand names eschew the rules for similar such reasons, even more so now thanks to the rise of the internet. Taylors has never had an apostrophe as the ‘s’ is a plural to reflect the fact that various family members were involved in the company.

Would you consider opening another branch outside of Yorkshire?

As a traditional family-run business, we pride ourselves on the craft products made at our Harrogate Bakery, which are delivered fresh to each branch on a daily basis. This means all our branches need to be within a reasonable distance of Harrogate. For this reason we are not looking to open another branch anywhere outside of Yorkshire. We aim to keep Bettys small in order to look out for every detail and maintain the best possible quality and consistency.